(I know the answer can be “all of the above”)

Four of us in CW today from Denver today. As instructed by the check-in staff we went to the Capital One Lounge and were turned away. Then handed an iPad to fill in all my details but of course, I didn’t have my reading glasses handy as I’d put them in my carry-on so it took a wee bit of time to get that done so that we were on the waitlist and when I asked how long we should have to wait I was told “Don’t know, it’s always full before the BA flight leaves”, to which I replied that this was ridiculous.

As I walked away one of the girls said to the other “Why are all the British Air passengers rude when we turn them away? Is it a British thing?”.

i walked back and said that no, it is not a British thing but that BA set an expectation that by buying a Business ticket you get lounge access. Of course, as I said if I felt like the entitled middle-aged a***hole that I have almost certainly become.

We got an email 14 minutes before departure that there was room in the lounge for us, but of course by this time we were sitting at the gate drinking and eating the water and snacks we had just bought.

So in short, if you want a quick lounge visit before your flight, forget it at Denver, but you might get an unexpected reality check on your personality instead.