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Thread: Can’t talk to customer service agents at UA concourses? (Agent on Demand)
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Old Feb 10, 2024 | 3:24 pm
  #6  
dval44
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Join Date: May 2013
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Originally Posted by ani90
Not necessarily especially if the desk is closed with a big sign saying so and a staff member directing passengers away.
ok, the answer is yes, the people behind the computers were CS agents.
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