Originally Posted by Alchemist007

I attempted to purchasea ticket through the LATAM website. After selecting my flights and entering my credit card details my card was charged. I instantly got a message that LATAM was unable to generate the reservation and that the process for refunding the amount charged has begun. Other than that message which popped up on the screen I have absolutely no other proof from LATAM that my money will actually be refunded. Has anyone had any similar experience? I called my bank but they said there is nothing they can do about it. I can either take their word and wait for the money to be refunded or the reserved funds won't be taken up by the airline and the money will automatically be refunded after 10 working days. I am just worried as I have no proof that LATAM will actually refund these funds, and it is quite a substantial amount.