Originally Posted by
rayfoxii
Has anyone tried the T-Mobile Home Internet for 7400 miles? Needs 60 days subscribed but at $50 a month ($100 total) it doesn't seem too bad.
edit: I suppose I'll be the datapoint on how this goes. Placed an order. Apparently it's $60 a month if you're not already a T-Mobile subscriber and the eShopping website says you can't already be one so looks like it's a minimum of $120 for the 60 days. T-Mobile internet is currently offering a $150 visa gift card though with active service of 60 days so it looks like if they stack properly this could even be a money maker. The pop up from the button showed when I clicked through on the site but not at checkout completion. We'll see how long it takes to track.
I'm dealing with the issues. I placed an order for home services on January 19th, but unfortunately, it didn't track properly on the portal, despite having screenshots as evidence. On February 6th, which marked the 15th day after placing the order, I reached out to customer support for assistance. However, after several exchanges, they keep referring to an "e-receipt," which I find confusing as I have already submitted the T-Mobile order email during my initial inquiry. This email contains all the pertinent details they are requesting: the order date, type of services, order number, etc. Unfortunately, I'm unable to provide a payment breakdown as the services are on a monthly subscription basis.
Thank you for your response.
It is advisable that you contact T-Mobile so they can provide you the complete e-receipt for this order. On the e-receipt provided, I cannot verify the payment breakdown and the type of service.
Please be informed that the e-receipt needs to have:
* Type of service
* Order number
* Order date
* Payment breakdown
Without this information we cannot investigate your missing rewards.