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Thread: BA Holidays experience - flight cancelled when at airport
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Old Feb 9, 2024 | 4:15 am
  #11  
flatlander
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Join Date: Dec 2009
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I would expect that someone could take an online thanks message with a booking reference, even if it had no staff name, and use these to look up who handled the rebooking of that reference. Whether they will is not so certain but I'm sure it could be done.
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