Of course I'm here because I am unable to login. Last night and this morning, clicking on the Sign in button does nothing. Everything else on the home page that I tried works fine, but the Sign in button does nothing.
Originally Posted by
FLYGVA
[...] Could not cancel or change any reservation in my accout [...]
When I was in this situation a few years ago, I found something that worked for me.
Originally Posted by
serpens
[...]
What I discovered is that I can cancel a reservation without logging in by going directly to
https://www.ihg.com/hotels/us/en/pay...rmationNumber=[res #]&lastName=[last name in all caps]. I had again cleared all cookies; I don't know if that made a difference. I did get the web page and the email confirming cancellation. I hope this helps someone.