FlyerTalk Forums - View Single Post - Flighty - A new Flight Tracking app for iOS
Old Feb 8, 2024 | 12:49 am
  #340  
IMH
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Originally Posted by flightyryan
iOS alerts remain in the notification center until tapped. We expected users to triage there. How do you use it instead, so I can learn?
I try to keep my screen clear of alerts and don't want to see a notification at "whole phone" level more than once.

Flight alerts are rapid and many, during flights
During travel and shortly before they're mostly very valuable and users will typically want to read them at once.

For that reason I let Flighty notifications do everything they want. In return, to use your analogy, I'd like Flighty to triage the waiting room a little rather than sending every patient straight through with the same colour tag. Ideally, this would take account of both the nature of the change and how far away it is.

if we put a red badge on your app it would just be constantly over-dramatic
I didn't mean to ask for a red badge on the app, rather a red dot (or some other marker) inside the app showing me I've got non-urgent changes to deal with.

Lots of apps (and websites) work this way. When I log in to my bank accounts they tell me there are statements I haven't viewed. One of my banking apps produces phone notifications specifically marked "time sensitive" if they want me to confirm a charge or a login from a new device. A shopping app I use shows me the numbers of offers and coupons I haven't checked out yet. (Of course some of those uses are also excessive -- and the shopping apps in particular are design disasters in other ways.)

Many services generate emails for less urgent notifications, but I don't imagine Flighty wants to go down that route.
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