FlyerTalk Forums - View Single Post - AC Call Centre Glitch (won't recognize inputs from certain cell phones)
Old Feb 7, 2024 | 5:07 pm
  #12  
Changeup2000
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Join Date: Oct 2022
Programs: Aeroplan SE; Marriott Bonvoy Ambassador
Posts: 1,614
I always find it easier to email the concierge team. I am also not really a big fan of talking with phone agent and being on hold forever (unfortunately it now becomes the norm that for any complicate issues (aka, you cannot do it online) the agent will put you on hold for an hour).
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