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Old Feb 7, 2024 | 7:49 am
  #106  
tfung
50 Countries Visited
80 Nights
5M
25 Years on Site
 
Join Date: Dec 2000
Location: HKG
Programs: AA 3MM EXP, SQ Solitaire, LH SEN, CX DM, Hyatt CC, Marriott LT Titanium
Posts: 3,399
Originally Posted by thesilb
it’s a good question. I’m CC (for many years) on top of LT globalist (I have about 5-6m lifetime base points). Meanwhile, my wife is straight up LT globalist (and not infrequently, we will have two accommodations one booked under my courtesy card, and one booked under her lifetime globalist checking in simultaneously). And yet meanwhile I also use Amex black card, so there would be multiple reasons I might be upgraded or treated well. Generally, I find CC (especially when coupled with Centurion) is recognized let’s say “very much so, very strongly”. But you can run into certain hotels where they really don’t understand courtesy card. A good example was a stay I had at the Thompson in Chicago. They were telling me that courtesy card could not have free breakfast, that’s only for globalist (and they never relented, and I just paid for breakfast and let it go). I think this is really the exception to the rule. In my own experience, this is usually in hotels where typically they just don’t get courtesy card stays, and maybe have new employees who really don’t understand the rules. From time to time it is a little frustrating. No huge deal at all in the end. Never happens in a place where they regularly have numerous courtesy card guests. Let’s say Park Hyatt New York, for example.

Overall, I think the program is exceptionally well run. Over many years, it is certainly caused me to divert a lot of my business to Hyatt as indicated by my total quantity of lifetime base points. In short - love the program, love Hyatt…
I echo the same experience as thesilb, being both LT Globalist and CC... I think I've only had one property that didn't know what to do with me, which was the Hyatt Place LAX, where the check in guy had never seen a CC before. I often travel with some friends who are also LT Globalists, booking the same room type at the same rate, and I'm usually given the higher category suite than my friends... But besides that, all of us are treated equally well by the hotels we stay in together.
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