FlyerTalk Forums - View Single Post - Emirates My Family not pooling miles?
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Old Feb 6, 2024 | 10:14 pm
  #3  
ual902
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Join Date: Oct 2007
Posts: 596
Originally Posted by AFmoneyguy
I am trying to transfer American Express MR points to Emirates. I have it set to contribute to My Family and in my profile dashboard I am listed as contributing 100%. However, every time I move 1,000 points as a test, they just end up in my account and not the My Family account. Any ideas?
Same here I transferred 13000 from Capital One to my account thinking it would go into my family account and I only see it in my account.
Just spoke to an EK rep and they said there is some new rule from January 22nd, 2024, about pooling from other Finacial banks and not allowed into family accounts, rep said the back office will call me.
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