FlyerTalk Forums - View Single Post - Emirates My Family not pooling miles?
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Old Feb 6, 2024 | 9:03 pm
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Dambus
20 Years on Site
 
Join Date: Feb 2002
Location: DUB/ORD/SIN/PVG
Programs: EI AerClub Concierge, EK Gold, BA Gold, BD Gold (Retired), HHonors Diamond, Bonvoy Lifetime Gold
Posts: 2,925
Originally Posted by AFmoneyguy
I am trying to transfer American Express MR points to Emirates. I have it set to contribute to My Family and in my profile dashboard I am listed as contributing 100%. However, every time I move 1,000 points as a test, they just end up in my account and not the My Family account. Any ideas?

Weirdly I had the reverse problem about a year ago and ended up with a block of miles in My family account by mistake.. It took a phone call to fix it for subsequent transfers (they couldn’t moved the existing miles though)
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