I think there may be some confusion here, seems to me the system that is down ( per the post on Dr of credit) is the COMPETITOR ( Hyatt, Marriott, Hilton, etc) matching where they match say Hilton Diamond to Wyndham Diamond.

The COMPETITOR system is down but many of us had no problem matching the PARTNER status with Wyndham and CET so I think the poster and the CSR he got the info from may have been on different pages.

Wyndham and Caesars are partners.