Originally Posted by
tmac100
Today TAP said that IF I had asked for a voucher refund, all costs would have been "refunded on the voucher". Since I asked for a "money" refund, I was only returned. That situation/difference was not explained to me when I initially spoke to the CS agent when trying to change the d onomy flight to business.
Entrapment seems to be ghe legal term.
Lesson learned , next time when asking for any kind of refund , ask agent to confirm the amount to be refunded and then an email confirmation stating what he said
Originally Posted by
tmac100
Also my credit card companyin Canada does nit want to do a charge back. Seems like it is time to changecredit card companies. 🙄.
wont help much since merchant hasnt broken any law that could convince the CC issuer to do the chargeback