Originally Posted by
thelark
I’m still super salty at AA - left my eyeglasses on a flight and realized it shortly after when I got to Global Entry kiosk. Had someone radio up to the crew within 10min of deplaning and I knew exactly where they were in my J seat. Somehow they couldn’t find them. Never showed up afterward either even though my name is laser engraved on the titanium frame and it’s a custom color.
Expensive custom frames are valuable to a dishonest person who found them...
My best story was when I left a small bag (just clothes) on Cathay Pacific flight when I tranferred in HKG and I was in economy. I didn't realize it until I got into terminal, and customer service at HKG airport was helpful. They wouldn't let me back on the plane given I already cleared transfer checkpoint but CX promised to deliver it to me in Boston instead. I went back to airport 3 days later - the airline delivered as promised.
There are still helpful/honest folks out there despite the OP's poor experience.