Originally Posted by
fabytm
Dear LH Team,
I have not received any communication regarding FB ID 38751547 since I explained my case on December 7th, 2023. I have also send a reminder E-mail to no avail. Please escalate this so that I can get a response.
Thank you.
Kind Regards
Hello fabytm,
I am sorry to hear that it is taking so long for your claim to get processed. I have sent a reminder to our Customer Relations department asking my colleagues to get back to you as soon as possible.
Best regards
Birgit