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Thread: Feedback thread for the official LH Lurker(s), LufthansaGermanAirlines
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Old Feb 5, 2024 | 5:44 am
  #3049  
LufthansaGermanAirlines
Company Representative - Lufthansa Airlines
10 Years on Site
 
Join Date: Aug 2012
Posts: 1,396
Originally Posted by fabytm
Dear LH Team,

I have not received any communication regarding FB ID 38751547 since I explained my case on December 7th, 2023. I have also send a reminder E-mail to no avail. Please escalate this so that I can get a response.

Thank you.

Kind Regards
Hello fabytm,

I am sorry to hear that it is taking so long for your claim to get processed. I have sent a reminder to our Customer Relations department asking my colleagues to get back to you as soon as possible.

Best regards
Birgit
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