FlyerTalk Forums - View Single Post - [Master Thread] CX Same-Day Flight Change
Old Feb 4, 2024 | 6:04 pm
  #37  
csycsycsy
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Originally Posted by percysmith
I always thought fare difference should be able to process at desk. Don't tell me this is something they have Unelevated the desks from doing post-pandemic.
And also, desk should be able to advise what the fare difference is, unless this is something they again have Unelevated the desks from doing post-pandemic.
Is it assumed that when doing (free)SDC on a flex fare it is a smooth and easy process, even at out ports?
If one arrives rather early even for the desired earlier flight, would check in print a BP for the later-confirmed flight, allowing pax to wait in the lounge, then be notified/wait at gate to see if standby cleared? Assuming travelling without checked baggage.
Or would pax have to (literally) standby landside and wait till flight closes until given the desired earlier/original later BP?
If pax had not enquired at check in about SDC/Standby, went airside, then went to the gate for the earlier flight to ask about SDC, would gate agents even entertain the request, assuming pax has a flex fare and HBO?

For pax not on a flex fare, and not flying to/from the usual suspects PVG/TPE etc, is SDC always a Reservations/Ticketing problem?
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