Join Date: Nov 2013
Location: NYC / TYO / RSW Up in the Air avoiding the Snowflakes
Programs: UA GS 1.8MM, AA 2.1MM, EK, BA, SQ, CX, Marriott LT, Accor P
Posts: 8,117
OP - please note some things from the T&C of upgrades:
- If you cancel or change your flight, you also need to call your United Customer Contact Center, as the MileagePlus Upgrade Award will not be automatically canceled or changed.
- If you request to cancel your MileagePlus Upgrade Award, any miles and associated upgrade co-pays will be refunded, though a re-credit fee may apply
Bottom line is yes you can get your money back -- it just may take some time and a few calls on your part -- don't expect it to be automatic!