Originally Posted by
Zevy1
Just booked basic room with cash under sunday funday promo- can i upgrade to a premium suite with hyatt points? (usually 9k per night for premium suite). I can't find the option online.
I am not a globalist (yet).
Don't know about general availability of points upgrades at this particular property, but you should note that discount rates are not upgradeable with points, and that there's a minimum room category restriction at resorts:
In order to redeem a Suite Upgrade Award at a Hyatt resort, a Member must pay the Standard Rate for a minimum of a deluxe room (such as partial ocean view, ocean view, slope view, Dreamcatcher or Sunrise room, etc.). In order to redeem a Suite Upgrade Award at a Hyatt hotel (that is not a resort), a Member must pay the Standard Rate for a minimum of a standard room. (PLEASE NOTE: The distinction between a Hyatt resort and a Hyatt hotel may not always be obvious when making reservations online and Members considering use of a Suite Upgrade Award are encouraged to make their reservation by calling a Hyatt Global Care Center.
(btw - welcome to FT!)