And if you do end up taking this to court, the court will be very focused on the contract of carriage as well, since that, and that alone is the binding contract between both parties.

There’s no doubt that we all feel for you and as others have said, most would probably have done the same in your shoes at that moment in time. I think you’ll find more potential sympathy with CS at United and trying to find someone there who will consider some goodwill compensation. The law, unfortunately, is going to be more black and white.