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Thread: The path forward for AA’s inflight service
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Old Feb 3, 2024 | 8:28 am
  #36  
FlightNurse
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Originally Posted by asnovici
There is only one solution for AA service issues and it’s a cabin manager with real supervisory abilities who can direct, discipline and reward their crew members. Until that happens nothing will change and it won’t happen because AA is afraid of the union. Toothless, myopic, incompetent management breeds their own issues.
The Unions won't allow it to happen, period. Remember, FAs are there primarily for your safety.
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