FlyerTalk Forums - View Single Post - United Complaint - would love some feedback
Old Feb 3, 2024 | 12:39 am
  #32  
returnoftheyeti
10 Countries Visited
All eyes on you!
15 Years on Site
 
Join Date: Jan 2010
Location: SFO
Posts: 2,136
Originally Posted by JAXPax
Don't confuse UA "could not purchase that space for you" with "UA will not purchase that space for you." Several airlines in this country without FIM agreements, such as one where I worked, whipped out a credit card, went to southwest.com and clicked BUY. Or have something like an Orbitz for Business portal to do so, ensuring that it complies with certain limits (like not buying a First seat just because it's all that's left on a DL flight). United has chosen to limit its OA rebooking options.
I want more stories from you about your CS duties
returnoftheyeti is online now