Originally Posted by IAH-OIL-TRASH

I wish I had taken pictures of my TATL CO BusinessFirst Chelsea Kitchens food during the Bethune era. Complete blow out of anything seen on United since the turn of the century (literally). CO was smaller than AA, UA, DL at the time - and were recovering from previous poor management - they had to put out a better product.

United/Kirby just don't care. With the revenue coming in and almost too too-big-to-avoid for a lot of travelers, there's no incentive.