Between myself & my husband we’ve just lost over 1200 AirNZ airpoints. No notification whatsoever. In fact 8 days before they zapped them they sent hubby an email telling him how many points he’d got but no mention that they were about to be withdrawn.
Emirates always send out an email prior to zapping them but not so Air NZ.
Have phoned them & sent a dm via Twitter (X) but what else can I do?