Originally Posted by
AJNEDC
HUCA? What is this? Is this a QR or AA department?
HUCA = Hang up and call again

I see on the AA forum that you are thinking of cancelling. Since AA gives you an unambiguous 24 hours to do so why not try once more.
There are only two fare classes on QR P & R that don't come with seat selection before online check in. I is a comfort fare (I mistakenly called it convenience earlier) and allows advanced seat selection.
The product in the air in J is truly superior for all the frustrations one might have to endure on the ground.