Originally Posted by
Isochronous
I'll be trying that. Can you get these offers on live chat during US business hours or do you have to call?
Not sure of chat business hours. Call or chat doesn’t make a difference, (from the Wiki) “it’s all computer/algorithm generated.” You can try as often and as hard as you want but there’s no evidence that cardmember motivation or requests or demands or threats affect retention offers and it’s all computer/algorithm generated.