Originally Posted by
NickB
I don't think that I would expect a message that specific, which would suppose an above average level of sophistication in the robot handling flight change messages. It would, however, perhaps be simpler to have a single generic message for all changes other than mere seat changes along the lines of something like "there has been a change to your flight. Please check your itinerary on ba.com."
There was, but the 2nd email to tell you that came after the seat change email. I assume the bots shuttle you over whilst the flight is still live and the seat change email is generated, then BA cancel the flight and out comes the 2nd email. If BA supressed the seat change email they'd probably get it wrong and do it when the flight isn't cancelled as well.