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Thread: Feedback thread for the official LH Lurker(s), LufthansaGermanAirlines
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Old Feb 2, 2024 | 2:06 am
  #3046  
want2fly4less
All eyes on you!
10 Years on Site
 
Join Date: Oct 2012
Location: Malta
Posts: 509
Dear LH Team,
Your customer service team won't accept a German IBAN to pay out my accepted compensation claim with my Feedback ID: FB ID 38878317 as I live in Malta and have my maltese adress on file.

Your customer service team insists on a Maltese IBAN or a German adress. This requirement is not part of the relevant regulations.

Kindly chase it up for payment before I will have to escalate it.

Kind regards
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