Another person to consider for big AAdvantage problems: Kurt Stache, President, AAdvantage Marketing. Linked article is from July 2... who knows, this guy may have been canned already considering how a lot of us are treated. Not likely I guess, but at least we can dream....
http://www.bizjournals.com/dallas/st...8/daily33.html
Originally Posted by pedersontb
Start at the bottom and work your way up the chain of command.