Originally Posted by
tfung
I've also had cases where tagged or untagged with or without priority tags, the bags came out first or last off the plane... I've had untagged bags come out ahead of priority tag bags on the same flight, even though they were sent in together at the same time. There are always exceptions, but baggage loading is not an exact science, there are multiple reasons why bags come out the order they do, with or without priority tags. Your missus could have just been unlucky.
In any other place, you may be right.
But knowing the state of HK's IT - CX, AAHK or otherwise, I don't think you can make the assertion that the system works but just it had an off day - the presumption is the other way round.