Originally Posted by
canopus27
The Bad Booking Detector™ has saved another trip from much hassle. Thanks.
FYI, the flight in question was a reward booking on an Ethiopian flight. I was doing a routine advance check of the flights in the Cowtool, and The Bad Booking Detector™ was the first notice that I had anything was awry. However, when I logged into the AC website and went to Manage My Booking, that also confirmed a problem.
I called in, and apparently the problem was as "simple" as a 30 min sched change in one of the ET flights. That sched change needed to be accepted ... but because the ticket had been booked through Aeroplan, and also because AC IT, no notice was sent to me. In an ideal world, I would have been able to board the flight anyway ... perhaps ... but we all know it's not an ideal world, so it's good to get this issue identified & resolved in advance.
It took Aeroplan a good 30 minutes to find & fix the problem, but they have now re-issued the ticket and the Bad Booking Detector™ confirms that all is good.
Thanks again for your efforts on this tool.
For a little more context for others (since I had to look into this one
), everything was HK, but that one segment had no fare basis or coupon status, which is what triggered the warning.
That clearly wasn't obvious enough, so I'll try to highlight that in some other way.
It's hard to say if it would have been fine to fly. ET's website seemed to suggest it was ticketed fine, and there's nothing stopping them from pulling the "wrong" coupon for the flight... unless their system doesn't want to.