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Thread: Hertz question regarding CDP rate not getting applied properly
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Old Jan 30, 2024 | 3:45 pm
  #10  
bwiflyer01
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Originally Posted by 91StealthES
I've had a local HLE in the LI suburbs use an excuse that there was an issue with my profile being invalid as the reason my CDP not working. I am not sure what my profile has to do with entering a CDP code, but he basically charged me a higher rate and also insurance (insurance is included in my CDP). It wasn't worth the hassle to fight with him, nor Hertz after the fact.

All the other HLEs, I never had an issue with.
By any chance, was it the HLE in Great Neck on Northern Blvd? I had an issue with them back in 2022 when they left me a voicemail claiming my CDP wasn't valid (it was), then changed the email on my Hertz Gold profile so I wouldn't get an email when the changed the reservation to remove the CDP. I contacted Hertz security and filed a complaint.
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