Originally Posted by
lbbzman
Has anyone else noticed that National seems to now consistently ask what credit card you want to use when you're at the exit booth? It's very strange, as I always select my card when making the reservation. But now they say "I see you have a Visa and two Amexes on file. Which would you like to use?" Any tips on how I can get my credit card to "stick" on the reservation? I'm concerned that the exit agent might accidentally pick the wrong one which could be an issue with say a work rental.
They also seem to consistently e-mail out a PDF of the rental agreement when checking out. That seems to be new, too.
It's not new, and the first PDF that gets sent out is info if you get pulled over and the police ask for registration THAT is your registration, I've been renting from National now for 10 yrs, I like the PDF v the paper handout.