Originally Posted by JW95

I second this. I was recently on the 77W when flying CX251 to LHR, and the difference in seat comfort between the A350-1000 I flew out on and the 777-300ER was shocking. Seats on the 77W are not only noticeably narrower, but also thinner in padding, and being a full, 15 hour flight to London, we all felt cramped. I appreciate that the 3-4-3 Y config is now standard with most airlines, but I will definitely do my best to avoid the 777 when I next fly CX. Its a shame that the sole remaining A350 flight from London is being replaced with a 77W-only operation beginning later this week, as the A350 is a lot better from a passenger viewpoint.