FlyerTalk Forums - View Single Post - Difficulty Contesting Fraudulent AS Charge on My Credit Card
Old Jan 29, 2024 | 6:52 pm
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mtofell
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Originally Posted by catmndu
I noticed a fraudulent charge against a credit card I have never used with Alaska for some sort of charge. I have a record locator number. I thought I'd call Alaska about the fraud so they could stop the fraudulent reservation. After 1hr 11 minutes on hold with customer service I decided they really don't care about fraud. I'll just dispute the charge with Chase.

This is primarily a vent and not that I expect anything to happen.

After this post I thought I'd try to send feedback via the website. The page crashed with an error. The Univac must be very tired from all the cancellations recently.
I've never had a problem with BofA for my Alaska card but have had several things with Chase and they are all over it. Takes almost zero time on the phone to get a live person and it's handled.
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