Hi Finkface,

Please accept our apologies for the inconveniences you have come across.
We would like to help forward this issue to our tech team to review.
Please provide below information to us via private mail here or by email below.

Your full name
Marriott Bonvoy account number
Email address and phone number associated with your account
Information of a recent stay posted to your account(hotel name and stay date)

Best Regards,

Christina Z
Specialist, Social Media Care
Marriott International

[email protected]