Originally Posted by
tenn_ace
in this case, there is no case for a refund. In my humble opinion. It was a lie flat seat.
The poster is not asking for a refund for the business class seat, but for the separate fee they have paid for the location of the seat in the cabin (yes BA charges some customers for seat selection in business class)
If they would prefer a refund than to select a seat on the new configuration they will get one.