Originally Posted by
Kenneth Bo J
That certainly would make sense but that is not what happened. The cabincrew told me that they always had Premium Economy on this flight. And I could see that they had been flying with this aircraft for as long as Flightradar could show. They just sold the seat several times.
Crew wouldn't know every single aircraft swap that's happened between the flight being loaded into the schedule and takeoff. They likely don't even pay attention to that until the pre-departure briefing. And IB does swap aircraft around quite a bit (or at least, throws a mix of aircraft on any given route, though often pre-arranged as such) - the benefit in having a common crew pool.
The SDQ route is a solid mix of 332/333.
In January alone, 14 flights were 332, 1 flight was 359, and 30 / 31 Jan are expected to be 332. December, similar picture - 18 flights on 332, 1 359, the rest 333.
Originally Posted by
Kenneth Bo J
And matter the reason they should refund me the difference between Premium Economy and Economy. Iberia just says its sorry, but they donīt refund anything which I understand they are infamous for.
They should not refund the difference between the cabins - they should refund 75% of that segment, net of taxes. Search FlyerTalk for the Mennens formula. Easiest to ask IB for the refund calculation directly, but do your own math and see if it's right. And if they don't budge, log a claim with AESA.