When calling the priority aircanada number, after entering my aeroplan number, then saying the code they send, they now offer an number of options. When trying to answer, i.e. pressing "1" for reservations, their system never gets my answer. Repeats the menu and asks again the answer a few times, then eventually say "good bye" and hangs up on me. (Same would happen with he number they send if I tried entering it instead of saying it. But for the answer to the menu there is no option of saying the answer.)

When trying to call the concierge, a similar issue comes up when tying to answer the question on travelling today or later. They never pick my answer and eventually hang up. This is using an iPhone 15.

I still can get through to Aeroplan.

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