Originally Posted by
returnoftheyeti
FYi. I had booked a pre-paid Long Term Parking at the airport, and because *reasons* we ended up taking BART instead. I emailed customer service and they refunded my parking with no issues. So thats nice.
Great to hear! Rare that companies are willing to do this anymore.
Looking at you PGE that wants to charge me estimated rates for power that are 10x what normal usage is because their meter stopped connecting to their network and they won't come out and manually read it.