FlyerTalk Forums - View Single Post - Same Day Changes (SDC) and Standby on Air Canada (2019 onwards)
Thread: Same Day Changes (SDC) and Standby on Air Canada (2019 onwards)
View Single Post
Old Jan 25, 2024 | 1:41 pm
  #720  
Nitehawk
All eyes on you!
15 Years on Site
 
Join Date: Dec 2007
Location: YYJ
Programs: AC SE*MM, Bonvoy LT Plat, HH Gold, National EE, Sixt Plat, Hz 5*
Posts: 2,689
Originally Posted by pilot007
Flew on an Aeroplan lowest business reward yesterday...Concierge explains they are not normally permitted to touch Aeroplan tickets...It's a little annoying to have these hiccups and being treated like some kind of exception and bending of the rules
I don't understand why the concierge team often seems reluctant to touch AE tickets. I have gotten a lot of pushback and just straight up no's on aeroplan tickets in the past few months. It seems very, unrewarding, to treat reward tickets from your most loyal customers that way.
Nitehawk is offline  
Reply