Originally Posted by GM1985

I travelled on BA1478 on 7th January. The flight was late departing GLA, so I missed my connection to BA217 to IAD (booked in World Traveller Plus). I was rebooked on to UA925 to Washington later that day.

I'm trying to claim ORC for the Avios and 90 Tier Points I should have gotten for BA217 without much success. I submitted a web form (specifically referencing original route credit) a couple of days after I landed in Washington on 9th January. I received the following response:

I followed up clarifying that while 3 out of the 4 BA flights on this booking did post correctly, I am asking about the BA217 to IAD which I did not fly on, because BA had to rebook me on to a United flight instead. Both BA217 and UA925 are still visible on the PNR. I'd appreciate advice on the most efficient way to clear this up. It's hard to calculate just how many Avios are due for this leg, though it should be a decent amount as it was booked in the W fare bucket, but of more concern are the 90 TPs which, together with another planned trip in May, will renew Gold for another year.