I just flew from Santo Domingo to Madrid on IB6500. I bought the ticket 6 months ago. I chose Premium Class and l reserved a seat.
A month later Iberia informed me that there would be No Premium Class on that flight so they moved me to Economy. They would not give me a refund until after the flight.
So here’s the weird thing: when l boarded l saw that there was indeed Premium on the plane. In fact l walked right past the seat that l had reserved, now occupied by someone else. Maybe they could sell it a higher price to him? I don’t know. Iberia says nothing. Is this ok?