FlyerTalk Forums - View Single Post - I needed only 1 (ONE!!) QPoint to requalify for Platinum. Earned 26! They refuse.
Old Jan 24, 2024 | 9:08 pm
  #7  
KingCanute
 
Join Date: May 2021
Posts: 3,103
Originally Posted by sometimesJ
I was QRPC gold throughout 2023 and earned over 300 Qpoints but was only extended until March 31 2024, have they sold me short here? From the above messages I should have received my full year extension as I earned more than 270 from 1 Jan 2023 to 31 Dec 2023.
Usually speaking, if you earn the required qpoints during the 12 months before your expiry date your tier will be extended the next day for one year.

But the process and decision dates they used for the various free extensions last year isn't entirely clear and may have messed with normal rules in some cases.

I wouldn't get hung up on being sold short like it's some deliberate action. The free extensions will have been processed automatically rather than by individuals looking at every member's acrtvity. So perhaps the algorithm they used wasn't sophisticated enough to catch every marginal case.

If you have a statement showing the 270 qpoints and feel you should have qualified for the 12 month renewal before the free extension was given, get in touch with them and ask if it should have been dealt with differently or where you stand now. There's not much anyone can tell you here other than the general rules and their own experiences, but QRPC may be able to give you a clearer answer about what has happened in your case.

Please do come back and tell us what they say, it might be useful for others.

Last edited by KingCanute; Jan 25, 2024 at 12:02 am
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