FlyerTalk Forums - View Single Post - Air Canada/Aeroplan account locked (Fraud issue)
Old Jan 23, 2024 | 11:36 pm
  #10  
mandrivnyk
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They deactivated my account even though I haven't yet dealt with any points and bookings.

I registered, provided my details, and in a few hours found my account unable to log me in. It said to change the password but didn't accept any new one and kept asking to change it on and on. This was the case for a couple of days and finally, I started seeing "Your Aeroplan account has been deactivated. Please contact us at 1-800-361-5373 for assistance". It all happened last summer. Today I checked - still deactivated.

As I have no points and bookings, I decided not to waste my time with their support. If I need to fly with Air Canada in the future, I will book their flight using my United Airlines account. Not going to deal with them directly after this stupid happening.
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