FlyerTalk Forums - View Single Post - Renaissance London Heathrow LHR Hotel, United Kingdom [Master Thread]
Old Jan 23, 2024 | 4:40 am
  #313  
mmogdan
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Join Date: Jul 2014
Location: Lisboa
Programs: BAEC Gold, Marriott Ambassador, TAP Gold, Hilton Diamond, Easyjet Flight Club
Posts: 610
Originally Posted by Will08
Any chance this was just an isolated ill informed member of staff? .
Perhaps misinformation but I did challenge it at check in, having previously enjoyed the option of breakfast in both places. the staff member told me it was a recent change. They went to the back office to ask a manger If they could make an exception and came back with the same response.

I created a Marriott case so will see what the response is. Although as others have noted it is technically within the Elite T&C’s to limit to only lounge.
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