Originally Posted by
Baker421
I'd appreciate some help here. I re-qualified for SEN on 26 December. I have a screenshot from my login on 29 December showing 101,128 status miles. As many others, I assume, I just received an email from M&M re-capping my 2023 year. In the email, it says my status miles for 2023 are 99,252. What gives? If I look at my 15 December M&M email with status mileage update, and add what I got from traveling on 26 December (taken directly from my M&M account), the correct number is 101,128. Should I ignore what this email says or do I need to follow up in some way?

Above taken 29 December. Below, email from today.

For me the e-mail said I had 27 segments flown. Which I know to be false, it's 30 and I have re-qualified as Frequent Traveller. I suppose it is based on an export from earlier in December. For reference: my last few flights where in the last 4 days of December.