Originally Posted by
narvik
They must have not received the memo?
Is this how it's going to be from now on? Typical UA inconsistency? Some crews stopping service at 38'000 feet, others at 5'000 feet?

Of course it is - this is UA! Coming into Tokyo this time it was really irritating to have the damn shoulder strap on for 45 minutes starting at 30k feet -- which isn't even technically required for my 100% forward facing middle seat!