I am having the same issue
- Got the card last week
- Also got a new phone last week and transferred my e-sim from old phone to new phone
- I am using Google FI
- Called them and they basically said they have no solution right now and other users are experiencing the same issue
- I noticed my address on Google FI is outdated, so I updated it
- Still broken and I cannot transfer miles
I guess I need to wait a bit more and see if it get's resolved