Join Date: Jan 2008
Location: NYC, NJ, Long Island
Programs: DL DM, 1.6MM, UA Silver, NEXUS, SkyClub & AdmiralsClub Lifetime, Bonvoy Titanium
Posts: 6,645
The problem reflects a major shortcoming in Delta's systems and procedures. There is no provision for either reporting a problem like this while the flight is in the air and no procedure for it to be reported to the GA of the next flight which would enable them to take corrective action.