Originally Posted by
mmonster
I wonder if it’s from international airport into New Zealand that it had to be cleared first at AKL? Not sure if that’s relevant but had problems with agent checking in to destinations beyond the first clearance port. An example is AKL to CBR via SYD or MEL, everyone needs to pick up their bags in SYD or MEL and recheck, that does not matter if you have one or two or more PNRs
Don’t think so as had bags tagged from BKK to WLG with no issues 12 months ago. Only variable is that last year we flew BKK-SIN on SQ, this year it was TG. I suspect a staff training issue with TG.